WARRANTY & DEFECTS
- The package was intact but the item inside is damaged. What should I do?
- I received the wrong or missing product: what should I do?
- After warranty acceptance, what happens: repair, replacement or refund?
- What do I need to send to prove a defect (photo/video)?
- Does the warranty cover wear and tear or accidental damage?
- The product is defective: how do I open a warranty claim?
- How long is the warranty on products?